Bulbs re-lit: productivity paradox

One of the curious things of “today”, ie. the tech landscape of post-2010, seems to be productivity paradox.

Software serves actually two very different roles:

  • software as a product
  • software as a utility, a build-block for other software engineers

I’m talking of the latter use, software as a utility.

Several decades back, software was in rather esoteric and almost completely invisible role, controlling devices. Printers needed control software, in order to draw the glyphs (characters) that a computer fed to them. Mainframe computers needed specialized operating system software. So called general purpose (or, later: Personal Computers, PCs) were not yet established as an everyday consumer tools.

The software development was not considered very much of a value. Software was said to be a necessary thing, but not of business value per se. The roots of open source and “public domain” licenses goes back to the 1960s, I believe. The phemonom probably originates from exactly this reason, that not yet there was such closely-guarded proprietary projects competing each other.

Today I had a live rant about some things mentioned above. I was talking with my colleague over Slack. We have slightly different points of view perhaps. Both of us have been in the trade for a considerable time, ie we are experienced (a total of 20+ years).

I originally had a memorable glimpse of almost this same kind of discussion in 2015, when my former team boss mentioned the paradox. He’d overseen a total development force of over 1000 employees, doing a very large-scale embedded (hardware + software) project in telecom industry for a bit less than a decade. His experiences were that of slight frustration and lack of understanding how, back in traditional (and mobile) apps, the modern software stacks did not give the power boost that one would expect. So the situation was that a product included tens of thousands of lines ready code libraries, but still there were considerable obstacles in utilizing the force within.

I remember vividly his words…
“the last 30 years the productivity hasn’t actually changed a bit (in software industry)”

It really stroke me then, but later became to understand what that meant. On the surface it seems counter-intuitive: how come, if we can nowadays just “plug and play”, or import a lot of the software corpus that we’re going to use, it’s still relatively laborious to produce products?

That particular year, 2015, was in the middle of an era where front-end development, at least on the Javascript front, was going through a very rapid progress. Javascript was being made into a full-fledged, respectable language with which ever more complex projects were implemented. Before this, one could say, Javascript was but a “pretty frosting”, a decorative finish on top of web-facing software.

I investigated a bit further, and remembered also the foundations of this going as far back as 1970s. Back then, it was of course the Fred Brooks and his book “The tar pit”. The phenomenon of the tar pit is about originally quite fast progressing project that starts to magically slow down. Things become more difficult to change. This phenomenon, in my opinion, hasn’t changed much during the years.

Life cycle of a software

Skipping a lot of theory (called SDLC), we can compress things in a nutshell:

It’s really easy to protype something between 100 and 1000 lines. These small sketches of an app serve the purpose of making feasibility studies: does it feel we’re generally capable of doing the actual, larger project? Do theories play in reality, as we have come to expect? Etc.

When you go beyond a few thousand lines, you start to feel the initial resistance. Human memory plays part of this; that’s inevitable. The namespace (naming of things) becomes a bit harder, as some of the obvious ones you have already occupied – you need to watch not stepping over parts that are useful. Depending on technical choices over the software stack, your IDE (editor and tooling) may or may not be helpful in coping with a larger source code.

When you push farther, over 10000 lines, there’s often more and more of the support processes within software engineer that “just need to be done”. The progress isn’t linear. It’s also quite seldom that one person alone manages a large program, so others need to be taken to the project.

Team play: the vision, communication, grooming

Looking after quality and communicating of the purpose, schedule, and requirements takes its share. This is however quite inevitable and a healthy sign, also. Software is team play. Much more worrisome than communications issues is when there’s a lack of communications. “No news” in software projects is often a sign of something bigger coming up later – minds have parted, and the gap has grown. What easily follows this kind of situation is phrases like “Oh?! I thought.. X” and “Hey, we’re no longer actually doing… Y”. So, it’s very good idea to synchronize early, synchronize often.

However, I wasn’t so much sparked today about the technicalities of software or the productivity paradox. Much more than that what sometimes surprises me is the question of a sort of “rush” and gap between the quality of a good overview documentation about a software, and the speed with which the actual code is being written. There’s many sides to this question.

I’m a staunch advocate of good quality docs.

The mind and programming

Flow is a very powerful and enjoyable feeling. This is something that happens often in programming. As developer, we’re having all the wires and bits in our fingertips, and creating new stuff and solving business problems is easy. Leave this state for just a couple of weeks, and you feel quite a dramatic effect: coming back to the project, looking at the source code, all the names of functions, variables, and so on – it doesn’t feel somehow “the same”. The reason is that perhaps the valence, the emotional strength and meaning of those words have a bit different representational aspect in our mind, now.

First step into a subjectively novel project

Now take a completely outsider’s view: you enter into a existing project, where there’s a 100,000 lines of code. There’s probably somewhere between 100 – 1000 different files, and hundreds of function names. When you zoom in closer, you will the sub-surface structure of the code: variables, code statements, some tricks here and there. Some of the logic is invisible, most likely: things happen because of the author of code knows the actual possible states of the variables better than you do.

You versus the original author: differences

The author knows kind of mental shortcuts to the code. The author also knows the history of the code, and the interaction relations between different objects and parts.

I like to often think of the symmetry of services: Do functions have their logical counterparts? If I open, can I close? If I write, can I read? And so on. Sometimes there’s inherent beauty in the design of software – things feel very natural. The opposite of this is kludgy implementation, where you simply have to know that certain things are exceptional; the symmetry is severely broken. Some of this however is also about the flavor and style of the whole underlying stack: many frameworks are opinionated; as you spend time using a framework, you start picking the culture and “the way things are done around here”.

My advocacy to good quality docs doesn’t mean that documentation should be superbly lengthy, but it should be to the point; understandable, and cover the immediate burning questions that a complete newbie would have when entering a new project.

I wrote, poignantly, in a chat: “If there’s 4 things that are mentioned in the docs of open source project, the order seems to be…” (part 2 coming up)

Errata: edit on 19.4.18 7th paragraph, word added
.."a product included tens of thousands of lines ready code libraries.."

Published by jukkasoft

Me: a code enthusiasta, technology optimist, but also a realist. In my blog something like 80% of the articles are technology related - mostly in English and Finnish. I like to envision and ponder about things, how life could be, what we are doing wrong today, and so on. "Invented" a facebook -like system in 2000, as a short product pamphlet. Haven't yet realized the 20+ ideas that might have become big things. Maybe learning this skill one of these days!

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